M-Pesa-ready payments WhatsApp notifications KES billing Salon + barbershop 14-day free trial

Salon Software Kenya

Run your Kenya salon from one simple system.

PRIM is built for Kenyan salons and barbershops. Book appointments, run checkout, track M-Pesa payments, share receipts on WhatsApp, and see your branch performance — all from your phone.

Whether you run one chair or multiple branches, PRIM keeps your front desk simple, your records clean, and your owner reports in KES.

Start Free Trial — 14 days free Book Demo on WhatsApp

No credit card required · Setup in under 5 minutes · Cancel anytime

Kenya Fit

The local operating requirements are the product brief.

Kenya-first

PRIM already covers KES currency, branch-aware reporting, WhatsApp receipt sharing, mobile navigation, and staff roles for both stylists and barbers.

M-Pesa support is present today in checkout records, subscriptions, and booking deposits, while direct offline-safe operation remains the next major Kenya-specific build layer.

Frontline wins

Easy receipt sharing on phone

Open a WhatsApp-ready receipt summary directly from the sale profile.

Simple mobile-first front desk

Use the workspace from reception or on the floor without desktop-only steps.

Branch visibility by location

Keep sales, payments, and expenses tied to the branch that produced them.

100+

Salons onboarded

Day free trial

M-Pesa

Payments ready

What PRIM looks like

See the system before you sign up.

Every screen your team uses daily — dashboard, appointments, walk-in desk, POS checkout, customer profiles, and staff commissions.

Try it free

Dashboard Live overview

Today's sales

KES 14,800

↑ 22% vs yesterday

Appointments

6 / 10

4 remaining today

Setup progress

4/6 steps

67% complete

Inventory

Reports

Revenue, appointments, low-stock alerts, and setup progress at a glance.

Appointments Calendar

9:00 AM

Grace M.

Hair relaxer + blow dry

Confirmed

10:30 AM

Kevin O.

Fade + beard trim

Arrived

12:00 PM

Amina S.

Box braids

In service

2:00 PM

David K.

Haircut + wash

Pending

Waitlist · 2 holding

Calendar, booking form, appointment list, and waitlist — all in one page.

Walk-ins Queue desk

Queue

3 waiting

Free staff

In service

Step 1 — Customer Search

Step 2 — Service Selection

Step 3 — Staff Assignment

Start now

Queue

Point of Sale Checkout

Hair relaxer KES 800

Blow dry KES 400

Deep conditioner KES 300

TotalKES 1,500

Cash

M-Pesa

Card

📲 Share receipt on WhatsApp

Cash, M-Pesa, and card checkout. Send receipts to clients via WhatsApp.

Customers Client profiles

Grace Muthoni

14 visits · KES 21,000 lifetime

240 pts

Kevin Odhiambo

9 visits · KES 8,100 lifetime

90 pts

Amina Salim

22 visits · KES 44,000 lifetime

520 pts

Visit history, lifetime spend, loyalty points, and preferred stylist per client.

Staff Commission tracking

Sharon N.

Stylist · 18 services

KES 5,600

Available

James K.

Barber · 22 cuts

KES 3,100

In service

Lilian A.

Stylist · 14 services

KES 4,200

Available

Services done, commission earned, and live availability for every team member.

Live UI previews of PRIM. Start your free trial to explore the real system.

Kenya-specific scope

The requirements local salon operators expect to see on day one.

PRIM is built around how Kenya salons actually operate: M-Pesa-heavy payments, WhatsApp customer communication, KES-based reporting, phone-led front desks, and branch visibility that keeps up as you grow.

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M-Pesa-ready payments

Support M-Pesa in the payment mix and keep Kenya billing expectations central.

WhatsApp notifications and receipts

Use WhatsApp for reminders, follow-ups, and fast customer receipt delivery.

Simple mobile-first front desk

Keep everyday booking and checkout work practical on a phone-sized screen.

KES billing and reporting

Show prices, receipts, reports, and plan pricing in KES by default.

Branch-level sales tracking

Attach revenue, payments, and operational activity to the branch that produced them.

Salon and barbershop workflows

Support teams that mix stylist, barber, and walk-in operational patterns.

What salon owners say

Trusted by salons and barbershops across Kenya.

Real reviews from salon and barbershop owners using PRIM every day.

Real customers

"Before PRIM I was writing appointments in a notebook. Now I can see who is booked, what they want, and send them a WhatsApp reminder — all from my phone. My no-show rate has dropped completely."

Grace Wanjiku

Glowup Salon, Westlands

"I have two branches and PRIM lets me see what each one is doing without going there. The M-Pesa tracking is what sold me — I can see exactly what came in and from which branch."

Kevin Otieno

Crisp Cuts Barbershop, Kilimani

"Setting up was very fast. The team at PRIM helped us over WhatsApp and we were running the same day. The staff commission feature saves us hours every end of month."

Amina Salim

Lulu Beauty Parlour, Mombasa

"My clients love the WhatsApp receipt. They get it immediately after paying. It looks professional and it has reduced "I did not pay" arguments to zero."

David Kamau

The Barber Room, Thika Road

"I use the reports every Monday morning. I can see my best-selling services, my busiest day, and which stylist brought in the most. It is the data I always wanted but never had."

Sharon Njeri

Tiara Hair Studio, Ngong Road

"The 14-day trial is real — no credit card, no pressure. I tested it fully before committing. The Basic plan at KES 1,500 is very fair for a single-branch shop like mine."

James Mwangi

Fade Factory, Karen

Pricing and plans

A Kenya-ready pricing model with clear upgrade paths.

Basic at KES 1,500/month for small salons. Professional at KES 4,500/month for growing teams with staff management and inventory. Business at KES 9,500/month for multi-branch operations, online booking, and marketing automation.

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Good

Basic

KES 1,500

/ month

Best for small salons, barbershops, and single stylists.

1 staff account 1 branch

Appointment scheduling

Walk-in management

Customer database

Service management

+4 more features

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Limits

Max 500 customers / Max 200 appointments / month

Better

Professional

Recommended

KES 4,500

/ month

Best for growing salons with multiple staff.

5 staff accounts Single branch

Everything in Basic

Staff management

Commission calculation

Inventory management

+5 more features

Start Free Trial

Best

Business

KES 9,500

/ month

Best for busy salons and salon chains.

Unlimited staff Multi-branch

Everything in Professional

Multi-branch support

Online booking website

Automated marketing campaigns

+7 more features

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Comparison

Upgrade only when the salon is ready.

Start with the essentials, then unlock team operations and multi-branch growth as your workflow expands.

18 checks

Basic foundation

Included in every plan

Appointment booking Walk-ins Customer database POS billing SMS reminders M-Pesa payments

Professional unlocks

Add team, stock, loyalty, and automation

WhatsApp automation Inventory tracking Commission tracking Service packages M-Pesa receipts & tracking Staff management Loyalty program Expense tracking

Business growth

Multi-branch and advanced growth tools

Online booking Multi-branch Marketing automation API integrations

Plan guidance

Choose by stage

Basic

Start here for one branch, simple bookings, POS, customers, M-Pesa receipts, and daily sales.

Professional

Best when you add a team, commissions, inventory, loyalty, WhatsApp reminders, and expenses.

Business

Use this for multi-branch salons, online booking, marketing automation, memberships, and advanced analytics.

Add-ons

Optional extras

4 add-ons

SMS package

Extra reminder and follow-up volume when a salon grows past the included limit.

KES 300 / 500 SMS

WhatsApp automation

Adds automated WhatsApp reminders, campaigns, and customer follow-up flows.

KES 1,000 / month

Online booking website

Adds a branded booking page for salons that want direct online reservations.

KES 1,500 / month

Extra staff accounts

Adds more team seats without forcing an early full-plan upgrade.

KES 500 per staff

Launch

Trial and referrals

Acquisition

14-day free trial

No card required.

Referral reward

Refer a salon and both salons get 1 free month.

Roadmap

Work keeps moving even when the internet cuts out.

Coming next

In Kenya, internet is not always stable — but your front desk cannot stop. You should still be able to check in a client, record a sale, or capture who paid what, even offline.

The next PRIM update adds offline recording so everything saves locally, then syncs automatically when your connection returns — no lost data, no manual catch-up.

Live now

Current

✓ KES currency across pricing, receipts, and reports.

✓ Branch-aware reporting and branch-linked sales records.

✓ WhatsApp receipt sharing and communication automation channels.

✓ Salon and barbershop staff role support in one workspace.

Next to build

Kenya backlog

Offline-safe appointment, sale, and payment queueing for unstable internet periods.

Direct M-Pesa STK push and reconciliation inside regular POS checkout.

Provider-backed WhatsApp delivery beyond log-mode automation.

Even faster mobile checkout and receipt handoff for front-desk phone use.

FAQ

Common questions from Kenya salon owners.

Everything you need to know before getting started. Still have questions? Chat with us on WhatsApp.

Chat on WhatsApp Email us

Get started today

Move from search to a Kenya-ready operating system.

Start the 14-day free trial with no card required to create your workspace immediately, or book a guided demo if you want the Kenya-specific setup and roadmap shown live first.

✓ No credit card required to start
✓ 14-day full-access free trial
✓ Setup support via WhatsApp — same day
✓ Cancel anytime, no lock-in

Start Free Trial — No Card Needed Book Demo on WhatsApp

Call or WhatsApp: +254725345345 · support@prim.co.ke